• Exchange shall be entertained only if the customer informs us about the exchange within 24 hours of recieving the parcel.
  • The parcel should reach back to us within 7 days of recieving the parcel.
  • We Allow Exchange only if there is a manufacturing defect.
  • In case of color issues exchange will not be accepted as due to photography there are 5-10% of color variation from the actual product.
  • Shipping charges will be beared by the customer in case the customer didn't like the piece.
  • No returns would be accepted.
  • Client himself has to courier the returning piece on our address- Flat no. 701 Padam Sapphire Sky D-121 Kabir Marg Bani Park. Jaipur Rajasthan, 302016.

Please note that there may be certain orders that we are unable to accept/fulfill and must cancel. We reserve the right at our sole discretion to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verification or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged the said amount will be reversed back in your Card Account.

The customer agrees not to dispute the decision made by Mysa Label.
and accept Mysa Label's decision regarding the cancellation.